Resume

This is my design resume (pdf here). See my research support resume here.
Last updated June 2010.

Contact Information

Skills and Knowledge Areas

  • User-centered design: Design for user needs, capabilities, and interests, throughout product/process lifecycle.
  • Interface/interaction design: Wireframes, prototypes, mockups, style guides, information architecture.
  • Usability testing: Heuristic analyses, comparative evaluations, surveys, formal usability tests, and experiments.
  • Technologies: HTML/CSS, Javascript, Adobe Fireworks, Wordpress, statistical software.

Work Experience


Staff Research Associate II with Dr. Wolf Mehling, University of California – San Francisco (June 2010 – Present)
Research Project Management // Data Management

  • Program complex computer-assisted interviews in CAPI for validating back pain questionnaire.
  • Implement companion online survey.
  • Supervise two volunteers in performing 300 half-hour phone interviews of back pain sufferers.

Contractor / Researcher to Prof. Larissa Duncan, University of California – San Francisco (April 2010 – Present)
Research Design and Planning // Online Information Search and Analysis

  • Coordinate project identifying mindfulness-based parenting programs in research and practice settings.
  • Design and conduct systematic Internet-based searches; develop and carry out web-based survey.
  • Analyze data and co-author report to support practice-based research design, funding, and advocacy efforts.

Volunteer Research Assistant to Prof. Judith Moskowitz, University of California – San Francisco, (April 2010 – Present)
Data Management // Research Process Documentation

  • Work with interdisciplinary team adapting stress reduction program to a general adolescent population.
  • Track decisions and decision processes to develop a general manual for adapting program to other environments and populations.
  • Clean and manage data; transcribe audio recordings.

Education and Interpretation Planner for Bureau of Land Management, Colorado (July 2009 – December 2009)
Strategic Planning // Print Design

  • Developed long-term strategic education/interpretation plan for museum and National Monument.
  • Consulted on hiking trail pamphlet redesigns to increase visitor safety and facilitate trip planning.

Logistics Management Specialist at U.S. Army Logistics Innovation Agency, Pennsylvania (July 2008 – December 2009)
Business Process Analysis // Style Guide Development

  • Evaluated Project Leads’ collaboration and knowledge-sharing needs through Contextual Inquiry.
  • Evaluated functionality and usability of existing technology support for Project Leads.
  • Recommended process and technology changes to Board of Directors and Project Leads.
  • Wrote interface/interaction style guide for dashboard-software project.
  • Created and revised slides and graphics for internal use and for presentations to Pentagon officials.

User Interface Design Engineer Intern at Jewelry Television, Tennessee (May 2007 – August 2007)
Style Guide Development // Interface/Interaction Design

  • Redesigned information architecture of interface/interaction style guide for company internal-use software.
  • Implemented new design, updated content, and checked existing software for consistency with style guide.
  • Initiated and helped develop recommendations for improved team-client relations and communication.
  • Assisted with internal customer interviews and follow-on design workshop with software developers.

Education

University of Michigan, School of Information, Ann Arbor, Michigan

  • Master of Science of Information, Specialization in Human-Computer Interaction (2008)
  • Master of Science in Psychology (2006) with Certificate in Culture and Cognition (2007)

Relevant project: Usability-testing for University of Michigan and CADCorporation:

  • Worked in four-member team to usability-test virtual tour software for recruiting prospective freshmen. Evaluated its functionality, usability, and effectiveness in meeting University goals.
  • Co-presented findings and recommendations to the University’s president.

Rice University, Houston, Texas

  • Bachelor of Arts in Psychology, Summa cum Laude (2001)